Health & Safety

Learn More About Our Health & Safety Protocols

Our Commitment to Health & Safety 

The health and safety of our guests and team members is our highest priority. To ensure you can book and stay with absolute confidence, we have King Blue PureClean. A guest assurance program that elevates our existing high standards of hygiene and cleanliness procedures and embraces a partnership with cleaning experts from Procter & Gamble Professional. We utilize their trusted sanitizing and disinfecting brands, innovations, and industry-leading hygiene protocols so you can enjoy a pleasant guest experience with complete peace of mind. 


Guest Health & Safety 

  • Disinfected check-in and touchless express check-out 

  • Plexiglass shields at the front desk  

  • Limited capacity at fitness centres, pools, and whirlpool areas  

  • Mandatory mask policy in place for all common areas  

  • Floor decals to indicate appropriate social distance  

  • Hand sanitization stations at primary entrances and key high traffic areas  

  • Individual hand sanitizers in each guest room  

  • To reduce person-to-person contact, housekeeping services will not be provided unless requested by the guest  

  • New and COVID-19 safe approach to room-service, banquets, and catering  

  • All guestrooms are disinfected, sanitized and left vacant for up to 48 hours 


Overall Cleanliness 

  • A partnership with cleaning experts at P&G Professional 

  • King Blue Hotel Toronto PureClean communication in place throughout the hotel  

  • Additional disinfection of frequently touched surfaces in all public areas 

  • Reduction of high-touch items from guest rooms  

  • Increased disinfection of all high touch areas in guest rooms  

  • New disinfectants effective against SARS-CoV-2 (COVID-19) and other viruses and bacteria 


Team Health & Safety 

  • Elevated personal hygiene & cleanliness protocols  

  • Personal protective equipment is provided to all team members  

  • Team members undergo enhanced training & guidance on maintaining wellbeing  

  • Daily cleaning inspections