Health & Safety

Our Commitment to Health & Safety 

The health and safety of our guests and team members is our highest priority. To ensure you can book and stay with absolute confidence, we have King Blue PureClean. A guest assurance program that elevates our existing high standards of hygiene and cleanliness procedures and embraces a partnership with cleaning experts from Procter & Gamble Professional. We utilize their trusted sanitizing and disinfecting brands, innovations, and industry-leading hygiene protocols so you can enjoy a pleasant guest experience with complete peace of mind. 

Guest Health & Safety 

• Disinfected check-in and touchless express check-out 

• Plexiglass shields at the front desk  

• Limited capacity at fitness centres, pools, and whirlpool areas  

• Mandatory mask policy in place for all common areas  

• Floor decals to indicate appropriate social distance  

• Hand sanitization stations at primary entrances and key high traffic areas  

• Individual hand sanitizers in each guest room  

• To reduce person-to-person contact, housekeeping services will not be provided unless requested by the guest  

• New and COVID-19 safe approach to room-service, banquets, and catering  

• All guestrooms are disinfected, sanitized and left vacant for up to 48 hours 

Overall Cleanliness 

• A partnership with cleaning experts at P&G Professional 

• King Blue Hotel Toronto PureClean communication in place throughout the hotel  

• Additional disinfection of frequently touched surfaces in all public areas 

• Reduction of high-touch items from guest rooms  

• Increased disinfection of all high touch areas in guest rooms  

• New disinfectants effective against SARS-CoV-2 (COVID-19) and other viruses and bacteria 

Team Health & Safety 

• Elevated personal hygiene & cleanliness protocols  

• Personal protective equipment is provided to all team members  

• Team members undergo enhanced training & guidance on maintaining wellbeing  

• Daily cleaning inspections